Return Policy

Return Policy

At Spark & Surprises, we want you to shop with confidence.

We accept returns within 30 days of delivery under the following conditions:

Eligible for Return:

Item must be unused, unworn, and in original condition

Product must be in original packaging

Proof of purchase (order number or receipt) is required

Not Eligible for Return:

Items that show signs of use or damage caused by the customer

Clearance or sale items

Gift cards

How to Start a Return:

To initiate a return, please contact our support team at support@sparkandsurprises.com with:

Your order number

Reason for return

Clear photos (if applicable)

Once approved, we will provide return instructions.
Customers are responsible for return shipping costs unless the item is defective or incorrect.